Roger

Terms of Service

Last updated: February 3, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Roger ("we," "us," or "our") concerning your access to and use of the Roger mobile application, website, and related services (collectively, the "Service").

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

1. Eligibility & Account Responsibility

By using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

Professional Use: Roger is intended for professional use by contractors, tradies, and logistics providers. You agree not to use the Service for personal stalking, harassment, or non-professional surveillance.

2. Critical Safety Warning (Driving)

SAFE OPERATION OF VEHICLES IS YOUR PRIMARY RESPONSIBILITY.

You MUST NOT interact with the Roger mobile application while driving or operating heavy machinery. The app is designed for automated tracking. Any configuration or job management must be performed while the vehicle is stationary and legally parked. Roger disclaims all liability for accidents, injuries, or deaths resulting from the distracted use of our Service.

3. License & Intellectual Property

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service strictly for your professional tracking needs. Roger retains all right, title, and interest in the Service (including all software, UI design, branding, and proprietary algorithms). You shall not:

  • Decompile, reverse engineer, or attempt to derive the source code of the Service.
  • Use the Service to build a competing product.
  • Scrape or extract data via automated means.

4. Subscriptions & In-App Purchases

Certain features are part of a paid "Pro" subscription. Roger utilizes In-App Purchases (IAP) exclusively via the Apple App Store and Google Play Store.

  • Billing: All billing, subscriptions, and transactions are handled by the respective app store provider according to their specific terms and conditions.
  • Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the current period ends via your device's subscription settings.
  • Refunds: Payments are non-refundable by Roger. Any refund requests must be directed to the Apple App Store or Google Play Store.

5. Indemnification

You agree to indemnify, defend, and hold harmless Roger, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your use of the Service caused damage to a third party (including traffic accidents).

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROGER BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SERVICE. UNDER NO CIRCUMSTANCES WILL ROGER BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT.

7. Dispute Resolution & Binding Arbitration

Any dispute arising from these Terms or the Service will be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration will be conducted in accordance with the rules of the New Zealand International Arbitration Centre (NZIAC).

CLASS ACTION WAIVER: YOU AND ROGER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

8. App Store Provisions (Apple & Google)

You acknowledge that these Terms are between you and Roger only, and not with Apple, Inc. or Google, Inc. Roger is solely responsible for the Service and the content thereof. Maintenance and support are provided solely by Roger. To the maximum extent permitted by law, Apple and Google will have no warranty obligation whatsoever with respect to the Service.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

10. Modifications & Termination

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: hi@rgr.nz