Question 1

Do my customers need to download the app?

Accepted Answer

No! That's the best part! You simply share a web link with your customer. They can view your live progress and real-time ETA in any mobile browser without signing up or installing anything.

Question 2

What exactly is Roger?

Accepted Answer

Roger is a live tracking and ETA sharing app designed for professional drivers, field services and businesses (Tradies, Movers, Techs, Couriers, Florists... you name it!). It puts your dispatch on autopilot, automatically updating your clients as you move so you can focus on the road.

Question 3

Is my location always being shared?

Accepted Answer

Never. Roger only tracks your location when you are actively 'on the job' to a specific destination. More importantly, tracking stops automatically the moment you arrive, ensuring total privacy for you after the work is done.

Question 4

Will Roger drain my phone's battery?

Accepted Answer

Roger is engineered for professional, long-duration use. However, because it uses GPS for high-accuracy tracking, we recommend keeping your phone plugged in while driving—just like you would with any navigation app.

Question 5

How does this actually help my business?

Accepted Answer

Roger stops 'Where are you?' calls and builds client trust through transparency. With Roger Pro, you also anchor your branding even before arriving and automatically collect customer reviews—turning every arrival into a premium customer experience.

Question 6

Can I log my kms?

Accepted Answer

Of course! We understand that tracking kms and maintaining logbooks are essential for professionals. While Roger defaults to not storing detailed trip data for privacy, we can enable history logging for your account upon request. Simply reach out to our team, and we can facilitate this for you, ensuring you have the records you need for tax and billing.

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